Privacy Policy
This Privacy Policy explains how Caredara™ (“we,” “our,” “us”) collects, uses, and protects your personal information. Last updated: September 12, 2026.
Information We Collect
We collect:
Account Information: name, email, phone, address;
Health/Service Needs (from Clients): for evaluating and coordinating care-activation requests;
Professional Details (from Practitioners): licenses, availability, payment details;
Location Data: for identifying available Practitioners near a care-activation request (with permission);
Usage Data: device and app activity for improvement.
How We Use Information
We use your information to:
Provide and operate the Caredara™ Platform;
Coordinate defined care-activation requests between Clients and appropriate Practitioners;
Facilitate payments and scheduling;
Ensure quality and safety;
Communicate Platform updates and respond to inquiries.
Sharing of Information
We only share information:
With Practitioners and Clients for service purposes;
With service providers (e.g., payment processors);
When required by law or with your consent.
We do not sell your personal information.
Data Storage and Security
Data is stored on secure servers in Canada;
We implement safeguards, but no system is 100% secure;
Retention: We keep your data as long as your account is active and for legal compliance.
Your Rights
You may:
Access and update your information;
Delete your account (subject to legal limits);
Withdraw consent where applicable.
Children’s Privacy
Caredara™ is not intended for users under 18. We do not knowingly collect data from children.
Changes to this Policy
We may update this Privacy Policy. We’ll notify you of significant changes via email or app alert.
Contact Us
Questions or concerns? Email [email protected].