Skip to content

Need Help Right Now?

CAREDARA™ CONTINUITY PARTNER NETWORK

Stabilize today.
Protect continuity tomorrow.

Join a network of home-care organizations helping people transition from short-term stabilization to reliable ongoing support.

Caredara works with qualified home-care partners to coordinate warm handoffs for clients who need continuing care. Partners may also request short-term Caredara capacity when unexpected gaps affect their own services.

ONE CONNECTED CARE JOURNEY
WHEN CARE BREAKS DOWN

Stabilization

Short-term support, activated by Caredara.

A warm, coordinated handoff
WHEN ONGOING CARE IS NEEDED

Continuity

Reliable support with an existing or chosen provider.

Existing relationships. Client choice. Always.
Partners can also request optional short-term capacity.
Existing providers first Organizations of every size Independent participation pathways

TWO PATHWAYS. ONE SHARED PURPOSE.

A partnership that works both ways.

Connect people to the next stage of care. Access short-term support when a gap arises. Choose the pathway that fits your organization.

STABILIZATION → CONTINUITY

Receive Continuity Handoffs

When clients need ongoing support following stabilization, Caredara helps connect them with suitable home-care providers. Existing provider relationships and client choice always come first.

  • Opportunities to be considered for appropriate new clients
  • Structured referral information
  • Coordinated transition planning
  • No fee for receiving referrals under the proposed program

CONTINUITY → STABILIZATION

Access Optional Overflow Capacity

When your organization experiences an unexpected care gap, Caredara can help activate qualified practitioners for appropriate short-term needs, subject to availability.

  • Support for unexpected cancellations
  • Temporary coverage or service-start gaps
  • A complementary capacity resource
  • No minimum usage commitment or exclusivity

Agencies are never required to purchase Caredara services to qualify for continuity referrals.

PROTECTING ESTABLISHED CARE

Your existing clients
remain your clients.

Caredara is designed to support—not replace—established home-care relationships. If a client already has an ongoing care provider, that provider is the first continuity destination, subject to client authorization, even if the provider is not part of the Caredara network.

01

Caredara does not take ownership of ongoing client relationships.

02

Existing providers are prioritized for return-to-care handoffs.

03

A client may explicitly choose another provider.

04

Caredara supports transition coordination rather than long-term service delivery.

A CLEAR PATH TO CONTINUITY

The right next step.
With the client, every time.

Client choice, consent and provider acceptance always take precedence over automated allocation.

Stabilization completed
  1. 01

    Existing provider?

    YES

    Return to that provider, with client consent and confirmation that care can resume safely.

    NO Check the client’s preference

  2. 02

    Client’s chosen provider?

    YES

    Support the client’s selection, including a suitable non-network provider where appropriate.

    NO Consider eligible partners

  3. 03

    Fair, documented rotation

    Identify qualified, suitable and available partners. With the client’s authorization, rotate which agency is approached first.

    Acceptance is always required

Read Our Fair Handoff Policy

FAIR HANDOFF POLICY · UPDATED NOVEMBER 9, 2026

Existing provider relationships are considered first. A client may select a different suitable provider, whether or not it is in the network. If an existing provider cannot resume safely, the client’s preferences and available options must be revisited before any offer is made.

When there is no existing or preferred provider, agencies are filtered by approved service, geography, funding pathway, accessibility, readiness and current capacity. Inactive, unavailable and non-qualified agencies are excluded.

The oldest last qualifying offer in the relevant regional, service and funding queue determines the first approach. Newly qualified agencies with no previous offer receive an initial turn; a stable partner-ID tie-break resolves ties. Offers, responses, declines and expirations are recorded. The next suitable agency is approached after a decline or expiration, and every exception requires a documented reason.

Payments, overflow purchases, reciprocal referrals, investments and agency size alone never influence priority. Equal opportunity to be considered does not guarantee equal placements.

A handoff is complete only after client authorization, agency acceptance, an agreed next-contact or start plan, and secure transfer of necessary information. A referral sent is not a handoff completed. Publicly funded care follows the authorized care coordinator and established processes; the network cannot independently reassign it.

Conditionally approved agencies cannot receive live client handoffs until all mandatory requirements are met. Allocation remains a future private workflow, not an automated feature of this website.

OUR FAIR HANDOFF COMMITMENT

Trust, built into every transition.

01

Existing relationships first

Never divert a client from an established provider simply because another agency is in the network.

02

Client choice

Clients or authorized substitute decision-makers remain central to provider selection.

03

Objective eligibility

Consider geography, required services, qualifications, funding pathway, accessibility, readiness and capacity.

04

Equitable opportunities

When no provider is chosen, use a fair, documented rotation of eligible partners.

05

No preferential treatment

Priority never depends on payments, overflow spending, reciprocal referrals, investments or agency size alone.

Equal opportunity to be considered does not guarantee an equal number of placements.

WHO CAN BECOME A PARTNER?

Shared standards. Room for every size.

Applications are welcomed from small, medium and larger organizations. Approval is based on suitability and objective standards, rather than organization size.

An accountable organization

Business registration and organizational accountability.

Appropriate protection

Appropriate insurance and financial transparency.

A qualified workforce

Verified qualifications, screening and supervision.

Safe, quality care

Care quality, safety and escalation procedures.

Privacy by practice

Secure records and appropriate consent practices.

Ready to receive

Defined service area, intake contact and operational capacity.

HOW TO JOIN

A thoughtful start to a lasting partnership.

  1. 1

    Apply

    Complete a short expression of interest with your organization, service area and partnership interests.

  2. 2

    Verification

    Caredara reviews qualifications, insurance, safety, privacy and service capabilities through a secure process.

  3. 3

    Approval

    Confirm approved services, geography, funding pathways and handoff procedures.

  4. 4

    Join the Network

    Become eligible for appropriate continuity enquiries and separately explore optional overflow activations.

Submitting an application does not automatically approve an agency.

QUESTIONS, ANSWERED

A clearer starting point.

Understand the proposed partnership before taking the next step.

Talk to Caredara
Is there a cost to join?

The proposed program includes no fee for receiving continuity referrals. Final participation terms, including any joining arrangements, will be confirmed before enrolment. Optional overflow services would be agreed separately and do not affect referral eligibility.

Are we guaranteed referrals?

No. Approval makes an agency eligible to be considered for suitable continuity enquiries. It does not guarantee referrals, placements, volumes or service availability. Equal opportunity to be considered does not mean equal numbers of placements.

What happens when a Caredara client is already receiving care from our agency?

Your agency is the first continuity destination, subject to the client’s authorization and your ability to resume safely. This applies even if your agency is not in the network. A client may explicitly choose another provider.

Can an agency participate without using Caredara for overflow?

Yes. The pathways are independent. Agencies are never required to purchase Caredara services to qualify for continuity referrals. Using overflow services does not improve referral priority.

How are new clients allocated?

Existing relationships come first, followed by the client’s choice. Only when there is no existing or preferred provider would suitable, qualified and available agencies be approached through a documented fair rotation, with client authorization.

Can we decline a handoff?

Yes. An agency may decline when it cannot safely accept the care, lacks capacity or is not a suitable match. Offers and responses would be recorded, and the next suitable agency approached. No minimum volume or exclusivity is required.

Who remains responsible for ongoing care?

The accepting provider is responsible for the ongoing services it agrees to deliver. Responsibilities, an agreed next-contact or start plan, and the necessary information transfer must be confirmed as part of the handoff. Caredara coordinates short-term stabilization and transition.

What information will we receive during a handoff?

With appropriate authorization, the necessary information about the agreed care needs, current support and transition plan would be transferred securely. Personal health information and sensitive documents must not be sent through this public application or ordinary email.

Can agencies providing publicly funded home care participate?

Agencies may express interest. Participation depends on suitability and the relevant funding authorization. Publicly funded care must be coordinated through the authorized care coordinator and established processes; the network does not independently reassign publicly funded care.

STRONGER CARE, TOGETHER

Help build a stronger
continuity network.

Join Caredara in connecting short-term stabilization with reliable ongoing care. Together, we can strengthen established care relationships and help people access appropriate support when they need it.

Apply to Join the Network

“When care breaks down, we activate. When care is stabilized, we connect people back to continuity.”

The proposed network supports care coordination. It is not a staffing marketplace, paid lead-generation service or a way to redirect clients away from existing providers. Participation and availability are subject to verification.