Canada’s home care system depends on the dedication of caregivers—Personal Support Workers (PSWs), Registered Practical Nurses (RPNs), and Registered Nurses (RNs)—who make aging at home possible for millions of seniors. But while the demand for care is rising, the ability to keep skilled practitioners in the field has become one of the system’s greatest challenges.

The Retention Problem

• • High turnover: Nearly 40% of PSWs leave the profession within the first year.
  • Workforce shortage: Ontario alone will need tens of thousands of additional caregivers in the coming decade.
  • Burnout: Long hours, emotional strain, and limited flexibility contribute to caregiver exhaustion and attrition.
  • Low recognition: Many caregivers feel undervalued despite being the cornerstone of quality care.

Why Retention Matters

Retaining caregivers isn’t just about filling shifts—it’s about stability, trust, and better outcomes for seniors.

• • Consistency in care builds stronger relationships between seniors and caregivers.
  • Familiarity reduces risks by allowing caregivers to recognize subtle health or behavioral changes early.
  • Experienced caregivers enhance efficiency and reduce the need for retraining.

What Drives Caregiver Retention

1. 1. Respect and Recognition
      Feeling valued for their contribution is one of the strongest motivators for caregivers to stay.
   2. Fair Compensation
      Competitive wages and clear pay structures help caregivers feel secure and appreciated.
   3. Flexible Scheduling
      Balancing work with personal life reduces burnout and keeps practitioners energized.
   4. Professional Development
      Opportunities to learn and grow—such as upskilling or leadership training—signal investment in long-term success.
   5. Supportive Work Culture
      Regular communication, emotional support, and appreciation go a long way toward reducing turnover.

Looking Ahead

The future of home care depends on more than recruiting new workers—it depends on keeping the ones we already have. Building a system that values and supports caregivers will create stronger connections, higher-quality care, and a more sustainable workforce.

Because when we take care of caregivers, they can take care of everyone else.