Caredara™ Referral Program
For Hospitals, Discharge Planners, Care Coordinators and Community Organizations
Supporting safe, timely, and dignified transitions from hospital to home.
About Caredara™
Caredara™ is an on-demand home-care platform designed to connect seniors and families with qualified, vetted Personal Support Workers (PSWs), Registered Practical Nurses (RPNs), and Registered Nurses (RNs). Built in Canada, Caredara™ brings flexibility, transparency, and trust to the home-care experience.
What makes Caredara™ different:
- On-demand care — Book support within minutes, starting at 1-hour minimums.
- No contracts — Families use care when they need it, as often as they need it.
- Continuity of care — Clients can rebook the same practitioner for consistent support.
- Client-driven or family-driven — Anyone can book through the app, anytime.
- Works alongside government-funded programs — Caredara™ can be a primary care source or a supplement to HCCSS-funded services when gaps exist.
- Transparent, flat pricing — No hidden fees.
- Safe, vetted, verified practitioners — Every practitioner goes through a rigorous onboarding and verification process.
Caredara™ helps reduce gaps in care, supports safe hospital discharge, and ensures seniors receive the right support at the right time.
Why Referring to Caredara™ Helps Your Patients and Clients
Hospitals and community organizations refer to Caredara™ because:
Faster home transitions
Avoid delays in discharge by giving families a reliable option when government services cannot start immediately.
Prevents avoidable readmissions
Timely home-care support increases safety and reduces ER return visits.
Supports family caregivers
Provides respite and assistance during periods of caregiver burnout or schedule gaps.
Reliable practitioner availability
Practitioners set real-time schedules, allowing clients to book based on current availability.
Continuity of care
Clients can rebook the same practitioner, supporting stable, consistent home-care relationships.
Practitioner Onboarding and Verification
Caredara™ adheres to strict safety, professional, and privacy standards. Every practitioner must complete:
Verification Steps
- Identity verification
- Professional license validation (RPN/RN)
- Vulnerable sector check
- Proof of education/training (certificate verification for PSWs)
- CPR/First Aid certification
- Insurance verification
- Reference check
- Interview and screening
In-App Training and Ongoing Development
All practitioners receive access to Caredara™’s Training and Development Platform (powered by Chalenj™), including:
- Safety and emergency protocols
- Infection prevention and control
- Client communication and soft-skill development
- Role-specific competencies (PSW, RPN, RN)
- Continuous micro-learning and skill refreshers
- Mandatory policy updates
This ensures practitioners remain up-to-date and aligned with best practices in community care.
Safety, Privacy and Compliance
Caredara™ follows industry-leading standards to ensure client and practitioner safety:
- PHIPA and PIPEDA compliant
- Encrypted data handling
- Secure document storage
- App-based GPS tracking for practitioner routes
- Clock-in/clock-out verification
- Real-time communication
- Mandatory reporting protocols
- Incident and escalation procedures
- RN oversight for clinical-related issues
- Dedicated support line: 1-888-822-7398
We maintain strict confidentiality and prioritize dignity in every interaction.
How the Caredara™ App Works
For Clients and Families:
- Download the Caredara™ app.
- Create an account.
- View available practitioners nearby.
- Select the type of care needed (PSW/RPN/RN).
- Book instantly or schedule in advance.
- Practitioner arrives, checks in, and completes the visit.
- Rate the practitioner at the end.
Families can also rebook the same practitioner for continuity.
Join as a Senior or Family
For Practitioners:
- Set weekly availability
- Accept bookings in real time
- Clock in/out through the app
- Get paid soon after each shift
- Access ongoing training
- Maintain care notes and visit history
How to Refer a Patient or Client to Caredara™
While formal tracking will be added later, the referral process for now is simple and manual.
Provide Client/Family With Info
Give the patient or family our referral card or email template so they can book care themselves through the app.
Submit a Direct Referral (Manual)
Send the referral details to:
Include:
- Client name
- Contact info
- Discharge date
- Type of care needed
- Recommended start date/time
Our team will follow up with the client or family within 1 hour.
Warm Handoff at Discharge
A care coordinator or discharge planner walks the family through downloading the app at bedside.
What Your Organization Receives
- A referral contact card (PDF)
- A one-page program explainer
- Access to Caredara™’s referral support line
- A dedicated contact for updates
- Priority onboarding for urgent cases
- Monthly referral summary (manual reporting during early rollout)
Ideal Clients to Refer
- Seniors discharged with mobility limitations
- Clients returning home after surgery
- Patients waiting for HCCSS home-care approval
- Seniors living alone at risk of falls
- Families struggling with burnout
- Individuals needing temporary care while chronic care stabilizes
- Palliative and comfort-care support (non-medical tasks)
- Clients requiring regular assistance with ADLs/IADLs
Referral Program Benefits for Your Organization
- Solves gaps between discharge and care initiation
- Reduces pressure on hospital beds
- Supports safe aging in place
- Provides immediate, reliable support
- Strengthens continuity of care
- Ensures safe, professionally delivered services
- Offers transparency and accountability through app features
Contact for Referral Partnerships
Caredara™ Home Care Platform
1-888-822-7398