Caredara™– Municipality Partnership Plan
Empowering Local Home Care through Innovation and Collaboration
Introduction
Caredara™ is a Canadian on-demand home care platform that connects seniors and families with qualified care practitioners, including Personal Support Workers (PSWs), Registered Practical Nurses (RPNs), and Registered Nurses (RNs), through a secure and easy-to-use mobile app. The platform empowers practitioners to control their schedules, supports families in finding trusted care quickly, and strengthens local healthcare capacity.
Municipalities like the City of Kingston play a vital role in addressing the growing demand for home and community care services. Partnering with Caredara™ allows cities to expand local care capacity, improve access to care, and enhance the quality of life for seniors and families, all while supporting workforce development and economic participation in the care economy.
Partnership Objectives
The partnership aims to:
- Enhance access to home and community care by introducing Caredara™’s on-demand platform in the municipality.
- Support local workforce development by creating flexible, technology-enabled job opportunities for PSWs, RPNs, and RNs.
- Strengthen community health outcomes through faster response times, improved continuity of care, and data-driven coordination.
- Reduce pressure on emergency and institutional care by supporting aging-at-home models.
- Position the municipality as a leader in digital innovation and compassionate care delivery.
- Attract new practitioners to the community by offering immediate supplemental income through Caredara™, supporting those who may initially only secure casual or part-time roles in local LTC homes, hospitals, or community agencies.
Partnership Framework
Pilot Program (6–12 months)
The partnership begins with a local pilot project in the municipality to evaluate impact and establish an implementation model.
Municipal Role:
Configure Geofenced Service Zones
Implement postal-code–driven matching logic to ensure residents are paired with the nearest available practitioner. The platform can be dynamically configured to restrict or expand access to specific neighbourhoods, wards, or the entire municipality based on pilot requirements.
Localized App Deployment
Activate the Caredara™ platform instance for municipal use, leveraging advanced geolocation services, real-time practitioner mapping, and intelligent routing to optimize response times.
Practitioner Onboarding and Credential Verification
Run structured onboarding workflows, including automated document collection, license validation, insurance confirmation, and platform training for PSWs, RPNs, and RNs.
RN-Led Clinical Intake Engine
Facilitate the initial assessment workflow through registered nurses—delivered virtually or in-person — using Caredara™’s clinical-triage module to determine care needs and safety requirements.
Data and Analytics Layer
Provide dashboards showing aggregated insights on care demand patterns, service gaps, practitioner distribution, and resident utilization across postal-code clusters.
Pilot Monitoring and Reporting
Deliver continuous performance tracking, KPI monitoring, and a final pilot evaluation report containing operational metrics, success indicators, and data-driven recommendations for municipal decision-making.
Implementation Plan
| Phase | Timeline | Caredara™ Activities | Municipal Activities |
|---|---|---|---|
| Phase 1: Planning | Month 1 | Align objectives, identify care needs, finalize local zones | Identify community partners, facilitate introductions |
| Phase 2: Recruitment | Month 2–3 | Recruit and onboard practitioners (PSWs, RPNs, RNs) | Promote through workforce and community networks |
| Phase 3: Launch | Month 4 | Launch local platform with initial clients and practitioners | Issue public announcement and community awareness campaign |
| Phase 4: Monitoring | Month 5–10 | Collect data on bookings, satisfaction, and outcomes | Review progress via quarterly updates |
| Phase 5: Evaluation and Expansion | Month 11–12 | Produce impact report, propose scale-up plan | Determine future collaboration terms |
Key Benefits to the Municipality
Improved Community Care Access
Residents can find trusted caregivers within hours, not weeks.
Economic Development
Local PSWs, RPNs, and RNs gain flexible earning opportunities.
Workforce Retention
Practitioners experience higher satisfaction and reduced burnout.
Reduced Hospital Burden
More residents receive appropriate care at home.
Data and Insights
Aggregate data on care needs can inform municipal policy and community planning.
Enhanced Practitioner Recruitment
Caredara™ helps attract PSWs, RPNs, and RNs by providing supplemental income opportunities, especially for those moving into the community who may initially only secure casual or part-time roles in LTC or hospitals.
Strengthened Talent Attraction Strategy
Municipalities benefit from improved practitioner inflow when Caredara™ is active in the region, as the platform gives new or relocating practitioners an immediate way to earn income while seeking full-time roles in local LTC homes, hospitals, and community care settings.
Measuring Impact
Caredara™ will collaborate with municipal stakeholders to track key metrics:
| Category | Indicator | Example Metric |
|---|---|---|
| Access | Care coverage and response times | Average time from request to care start |
| Workforce | Practitioner engagement | Number of active practitioners and hours worked |
| Satisfaction | Resident and caregiver experience | NPS or satisfaction survey results |
| Economic Impact | Local income generation | Practitioner earnings within the municipality |
| Health Outcomes | Community well-being indicators | Reduction in emergency visits or LTC admissions |
Sustainability and Expansion
Following the pilot phase, the municipality may:
Expand geographically
To cover more communities or service types (e.g., respite care, post-hospital care).
Integrate with local healthcare providers
For referral coordination.
Support inclusion initiatives
(e.g., training underrepresented groups in home care roles).
Explore co-branded campaigns
Such as “Kingston Cares – Powered by Caredara™.”
Funding and Cost Structure
Caredara™: Operates on a commission model — clients pay directly through the platform, with Caredara™ taking a modest service fee (typically 15%) to sustain operations.
Municipality: May choose to:
- Provide pilot funding to subsidize onboarding, outreach, or technology localization.
- Support promotion and recruitment through existing workforce development channels.
- Partner on grant-funded projects (e.g., Skills Development Fund, Ontario Health Innovation Fund).
Next Steps
- Identify local champions and working group members (e.g., economic development, social services, health unit).
- Define pilot parameters (target neighbourhoods, practitioner recruitment goals, start date).
- Formalize partnership via an MOU (Memorandum of Understanding).
- Confirm data-sharing, reporting, and outcome-measurement expectations (KPIs, dashboards, frequency of updates).
- Coordinate practitioner outreach and municipal communication strategy (e.g., onboarding events, community awareness).
- Integrate municipal postal-code boundaries and geofencing requirements into the platform configuration.
- Launch the Caredara™ Pilot Program within the municipality.
1-888-822-7398, Press 3
www.caredara.com